BEFORE YOU VISIT

PRE-DINING DRINKS

We recommend that your Supernormal dining experience begins and ends in the bar. However, as capacity is limited we request that you arrive promptly at your reservation time.

If you’re looking for a spot for a pre-reservation drink, or a nightcap afterwards, Bar Miette is just upstairs from Supernormal and is the perfect place to drop in for a cocktail or glass of wine on the terrace with spectacular views of the river and Story Bridge. Open 7 days a week, Bar Miette always welcomes walk-in guests or alternatively, you can make a reservation here.

PARKING

Our closest parking options are Secure Park at 480 Queen Street, with entry via Adelaide Street and 175 Eagle Street, via Eagle Lane.  For larger cars, 480 Queen Street has a height restriction of 2.3m. These can be booked ahead of time via the secure park website. Alternatively, there is nearby street parking, subject to availability.

TRAVELLING VIA PUBLIC TRANSPORT

Supernormal is easily accessible via public transport. The nearest city cat terminal is Riverside, just a short 300m walk along the river from Supernormal. The nearest train station is Central, a 500m walk.

ACCESSIBILITY

Wheelchair and mobility access is available to the main entrance via ramp from Queen Street, or via a lift, situated next to Bar Miette.
We have accessible restrooms located next to Supernormal.

ALLERGIES

We’ll happily accommodate all dietary requirements and food allergies.
Please make a note at the time of booking or call us to advise any specific details.

ARRANGING A GIFT

If you would like to arrange a special bottle, cocktails, or something else to be delivered on arrival, we are happy to assist. We can arrange this with the completion of a third-party payment form, either by email or over the phone on 07 3524 2000.

CANCELLING OR CHANGING A RESERVATION

We understand that plans can change, so if you need to modify or cancel your reservation, please call our Guest Services Team on 07 3524 2000.

LARGE GROUPS

Supernormal is ideal for groups of up to fourteen guests. For large groups, we encourage making a booking in advance to ensure we can accommodate your party. Please note that we request groups of 7 guests or more to dine from one of our banquet menus. We’re always happy to work with you to make adjustments and ensure your favourite dishes are included on the menu. If you have a larger celebration in mind, we have The Bridge Room, a private dining space with an outdoor terrace. Please call our Guest Services Team on 07 3524 2000 to discuss your event enquiry.

DOGS

We understand that your furry friends are part of the family, and we are happy to accommodate them in our outdoor areas. When making a booking, just let our reservations team know so that we can allocate you an outdoor table.